SWAT - Seize the Accomplishment by Timothy L. Johnson
Staying with the business story format of his first two books, SWAT centers around Toby Donovan, a middle manager tasked with “improving the processes” of his company’s call center. With some advice and mentoring on systems thinking from his cousin, Rex, who is the local SWAT commander, Toby learns that “Systems Working All Together” can be the best “Special Weapons and Tactics” available.
Johnson volunteers for the local SWAT team as their training photographer, and his experience of serving in this capacity lends a distinct air of realism to the story. Johnson’s experience in the corporate world provides very applicable and valuable solutions and ideas readers will be able to implement immediately.
Product Details
Retail Price:$14.95PMB Price: $12.00 ISBN: 9781934417027 Publication Date: January 2010 Publisher: Lexicon Publications Author: Timothy L. Johnson Binding: Paperback Language: English Pages: 178
