Technology marches on, bringing new dangersand new opportunities. As social, mobile, big data, predictive analytics, the Internet of Things, and cloud computing are baked into more and more business processes, they will rapidly reshape how business is conducted today and tomorrow. Currently, companies are struggling to come to grips with the nexus of these forces that equals complexity of an unprecedented scale.
Business Process Management (BPM) has successfully delivered benefits over a long period of time and continues to do so, but as process scopes expand to meet the nexus of forces, BPM needs to be enhanced and extended in order to tame the complexity. The idea of having all the intelligence centrally managed and delivered is a challenging, if not impossible outcome. This book strives to provide insights and outline strategies for transforming current BPM approaches and technologies by harnessing distributed intelligence in the form of intelligent agent technology.
Agent-oriented BPM (aoBPM) will allow BPM to take on all of what is expected of it as organizations accelerate growth and connect better with their customers, while providing greater agility and near real-time responses. This book provides a starting point that will help you know what is coming, and how to think about addressing it. It's about your organization's journey with what BPM has grown up to be for the futureand the future is now; it's just not evenly distributed!
- Additional Information
ISBN 978-0929652221 Publication Date September 2013 Author Jim Sinur, James Odell, Peter Fingar, Thomas Davenport Format Paperback Page Count 280 Manufacturer No