Using packaged software for Customer Relationship Management or Enterprise Resource Planning is often seen as a sure-fire way to reduce costs, refocus scarce resources, and increase returns on investment. However, research shows that the majority of packaged or Commercial Off-The-Shelf (COTS) implementations fail to provide the promised value due to the implementation approach taken.
With over fifteen years of packaged software implementation experience, author Grady Brett Beaubouef, will help you define an effective implementation strategy for your packaged software investment.
This book focuses on Commercial Off-The-Shelf (COTS) implementations to help you successfully implement packaged software. Using a step-by-step approach, it begins with an assessment of the limitations of current implementation methods for packaged software. It then helps you to analyze your requirements and offers 10 must-know principles gleaned from real-world packaged software implementations. These 10 principles cover how to maximize enhancements and minimize customizations, focus on business results, and negotiate for success. You will learn how to best leverage these principles as part of your implementation. As you progress through the book, you begin to understand how to put packaged software into action with forethought, planning, and proper execution. Doing so leads to reductions in implementation costs, customizations, and development time.
This book is ideal for enterprise architects, development leads, project managers, business systems analysts, business systems owners, and anyone who wants to implement packaged software effectively. If you are a customer looking to implement COTS software in the future then this book will provide a strategy to maximize your investment. If you are in an internal IT role and you find that your internal software development methodology doesn't quite work for an off-the-shelf business software package then this book will provide you with perspective on how to adjust your approach. If you are an implementation partner looking to minimize the blood, sweat, and tears shed with implementing COTS software then this book will be a guide to filter out obstacles and enable implementation focus.
- Additional Information
ISBN 978-1849680028 Publication Date December 2009 Author Grady Brett Beaubouef Format Paperback Page Count 290 Manufacturer PacktPub