The Hard Truth About Soft Skills: Workplace Lessons Smart People Wish They'd Learned Sooner

What's the hard truth? Soft skills get little respect but will make or break your career. Master your soft skills and really get ahead at work!

Klaus sees future professional growth dependent upon identifying and correcting self-sabotaging interpersonal behavior. Whether near the beginning or end of a career, Klaus sees future professional growth dependent upon identifying and correcting self-sabotaging interpersonal behavior. Klaus illustrates each behavior's professional importance with stories from her work as a career coach. These soft skills run the gamut from handling critics (including one's own internal critic) to bragging. Her practical advice is delivered in the conversational style of a one-on-one session with a personal coach. The learn-by-example counsel may be helpful for those entering such situations as annual performance reviews—whether giving or receiving them—and public speaking. The volume is recommended for those who are in need of a more personable approach to rising up professionally.