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When Generations Collide: Who They Are. Why They Clash. How to Solve the Generational Puzzle at Work.

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When Generations Collide: Who They Are. Why They Clash. How to Solve the Generational Puzzle at Work.

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Generation gaps are everywhere. Businesses can gain a distinct competitive edge if they get to know who the generations are, what makes them tick, and how to bridge these gaps at work.


If your workplace feels like a battle zone and colleagues sometimes act like adversaries, you ore not alone. Today four generations glare at one another across the conference table, and the potential for conflict and confusion has never been greater.

  • Traditionalist employees with their "heads down, onward and upward" attitude live out a work ethic shaped during the Great Depression.
  • Eighty million Baby Boomers vacillate between their overwhelming need to succeed and their growing desire to slow down and enjoy life.
  • Generation Xers try to prove themselves constantly yet dislike the image of being overly ambitious, disrespectful, and irreverent.
  • Millennial, new to the workforce, mix savvy with social conscience and promise to further change the business landscape.

With the U.S. economy in flux, there's never been a more important time to be supersavvy at recruiting and retaining the best and the brightest, because they are your best assets. The information contained in this book is something every leader or manager needs to know, because at the heart of every company and at the root of everything are people The generational gap is widening at work and to be successful you need to relate each generation and bridge the gaps. This insightful book provides hands-on methods to close the generation gaps. You will definitely understand your employees, bosses, and co-workers better. With effective tools to recruit, retain, motivate, and manage each generation, you can now create teamwork, not war, in today's highperformance workplace . . . where at any age, productivity is what counts.

Additional Information

Additional Information

ISBN 978-0066621074
Publication Date 5-Feb-02
Author Lynne C. Lancaster & David Stillman
Format Paperback
Page Count 352
Manufacturer HarperCollins Publishers